Terms

Booking and cancellation terms — a summary

This page summarises the main terms in English. The full and binding terms are the Hebrew ones, linked at the bottom of the page.

Classes open to the public

You can cancel or change the date up to 72 hours before the class, by phone or in writing, at no cost.
When cancelling in time you can choose between a refund, moving to another class, subject to availability, or converting the booking into a gift card.
With less than 72 hours to go there is a reduced cancellation fee of ₪100 per participant. The same amount applies to a participant who does not show up without notice.
Someone else can come in your place, at no cost.
On rare occasions the studio may have to cancel a class. In that case we give notice up to 48 hours before the class, and you get the same choice: a refund, another date or a gift card.
Registration is from the age of 15. Younger participants may join some classes together with an adult, by prior arrangement.

A gift card is valid for five years from the date of purchase.
A gift card can be cancelled within 14 days of purchase for a full refund, with no cancellation fee, as long as it has not been used to book a class.
A gift card for a class on a specific date can be moved to another date, with at least 72 hours' notice before the class.
A gift card can be exchanged for a different class through customer service: at no cost for the same price, or by paying the difference.

Cancellation terms for a private event are set out in the quote, according to the size of the event and its date, before you confirm.

In any case of a difference between this summary and the Hebrew terms, the Hebrew terms prevail.